Document Viewer user guide (for OS X)
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This section describes the precautions of Viewer.
- Run Viewer on the computer connected to the Internet.
- Adjust date and time setting on the computer running Viewer. If the setting has large time lag, Viewer may not open a protected file.
- When Viewer opens a protected file, Viewer validates an SSL certificate. If the certificate has a problem such as non-trusted or expired, Viewer cannot open a protected file. In this case, the message "Failed to connect to the server. Please check SSL certification is correct." will appear.
- When Viewer displays date and time for a watermark text, the format depends on the setting of [Calendar] and [Time format] on [Language & Region] on the computer.
- When newline or comma are included in the string of the "keyword" property, the plural same string may be displayed.
- If you open files with the same name, To "Open Recent File" menu , there is a possibility that the same files are multiple display.
- Please do not use surrogate pair characters for watermarks. Surrogate pair characters in watermarks do not appear or are garbled.
- You can use only Japanese and English for watermarks. When characters of other languages are used, the characters do not appear or are garbled.
- Viewer does not support the interactive form. The interactive form in the document does not appear.
- When line feeds continues more than two for watermarks, the watermark does not appear correct position or part of the watermark does not appear. Please do not use line feeds continues more than tow for a watermark.
- When printing for the first time, the printing image may be shifted. Please print as is once, then please print again after rebooting DocumentViewer.
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